W.E. Brown Roofing provides the Terms and Conditions of Use (TOU) for our website below. Questions concerning these TOU may be submitted to contactus@webrownroofing.com.

Terms of Use

SMS Terms & Conditions

The Terms of Service related to SMS communication must be included in the privacy policy or as a stand-alone

document. Note: If the customer has a Terms and Conditions page, this information should be included there, not in the

privacy policy. The document must include the following:

1- SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing

purposes.

2- Types of SMS Communications:

If consent has been given to receive text messages from W.E. Brown Roofing, messages may be received related to the

following:

Appointment reminders

Estimates

Follow-up messages

Billing inquiries

Example: “Hi %{name}, your appointment with W.E. Brown Roofing is on %{time}. Click to confirm: Reply STOP to opt out.”

Example: “Hi %{name}, your estimate from W.E. Brown Roofing is ready! Click here to view and approve: Reply STOP to opt

out.”

Example: “%{name}, your W.E. Brown Roofing estimate expires soon. Questions? Call/text us. Reply STOP to opt out.”

Example: “%{name}: W.E. Brown Roofing appreciates your business. To view and pay your balance, please click on the link.

Reply STOP to opt out.”

Example: “%{name}: Here's a friendly reminder that %{invoice_number} is still pending for payment. Click to view: Reply

STOP to opt out.”

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 2 SMS messages per week may be

received related to appointments or account status.

4- Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent

domestically or internationally.

5- Opt-In Method:

Opt-in to receive SMS messages from W.E. Brown Roofing can be done in the following ways:

Verbally, during a conversation

By submitting an online form

6- Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively,

direct contact can be made to request removal from the messaging list.

7- Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (603-352-6382)

Additional Options:

If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:

Message and data rates may apply.

Opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

Message frequency may vary